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If you have been sold a signed item which you now believe to be not authentic, then you may want to get a refund! however, that is not always as easy as it seems as most forgers are clever enough to distance themselves from you in a number of ways.
First, where did you buy it? UK or overseas? If you bought it overseas then the chances of you getting a refund directly from the seller are almost non existant. I have seen many items purchased at one of those fabulous Las Vegas shops, and in almost every case they have not been authentic, and in almost every case the buyer has failed to get a refund too.
Its a little different if its in the UK of course because you can always pay them a visit, asuming they are still there of course! A mention of Trading Standards in most cases will do the trick, but even then they can be difficult.
Purchased on the internet? ebay? then providing you have done your homework soon after buying it and have not run over time, then its a simply question of filing a complaint via ebay for a refund. If it was a website, then you may well have paid via PayPal, which again has some time limits, but its an easy solution for a refund.
Of course you could always visit the seller........you did check to see if they had their full contact details on the site before buying didn't you? Never mind, what about the COA? you mean they have left their address off that as well! what a surpise! That is illegal under UK law, and i am sure you have now worked out why!
But never mind, providing you have used a credit card (not a debit card) to pay for your item, no matter where you purchased it, or when, you can claim via what is called section 75. Now your credit card company will likely tell you that it does not apply to whatever you have bought or suggest that you have timed out, but they are wrong, so dont drop the matter. You may well require a letter from someone like me to prove the item is not authentic, but that is about all you need do to get a refund. The process may take a while but in every case i have been invloved in the buyer has obtained a refund eventualy.
If you are outside of the UK then Section 75 does not apply, but the USA has something else called the Fair Credit Billing Act. This means that if you buy a fake and get into dispute with the seller over a refund, then the CC company (credit cards only again!) the card issuer will most likley agree to a chargeback from the seller. It may mean you have to supply some proof of authenticity (or lack of) but its most likely that they will get you a refund.
So there you have it, all may not be lost, and you dont even have to prove you bought it with an invoice either, as its on the Credit Card company records. This advice should of course only be used if you are certain the item is not authentic and you sure that its not simply an error on the part of the seller.
Copyright. Garry King 2017.